Privacy policy

  1. Introduction
  2. a) This document serves as the Privacy Policy for (hereafter referred to as the “Website”). It constitutes an electronic record under the Information Technology Act, 2000, and its amendments, generated by a computer system, and does not necessitate any physical or digital signatures.
  3. b) Pursuant to Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, this Policy is published to establish the rules, regulations, and terms of use for accessing or using the Website.
  4. c) The Website is owned and operated by FLR, a premier real estate agency dedicated to providing exemplary services to its clientele. Our corporate headquarters are situated at HD – 493, DLF Forum, DLF Cyber City, Gurgaon, Haryana – 122002. References to “We”, “Us”, or “Our” herein refer to the Website and/or the Company, including its representatives, administrators, employees, directors, officers, agents, and affiliates.
  5. d) Throughout this Policy:
  • ‘You’ or ‘User’ denotes any legal person or entity accessing or using the services provided on the Website.
  • ‘Party’ or ‘Parties’ denotes the User and the Company.
  • ‘Terms’ refers to the Terms of Use of the Website available at
  1. e) Headings in this Policy are for organizational purposes and hold no legal value. By using the Website, you accept this Policy and the Terms, forming a legally binding agreement.
  2. f) The User agrees that this Policy and the Terms are co-terminus. Any termination or expiry of one will affect the other.
  3. g) By accessing the Website, the User agrees to abide by this Policy, the Terms, and any applicable rules, guidelines, or conditions.
  4. h) The Company reserves the right to modify this Policy and the Terms without prior notice. Users are responsible for checking updates periodically. Continued use of the Website after modifications constitutes acceptance of the changes.
  5. Collection of Personal and Other Information
  6. a) The Company highly values the privacy of its Users and is steadfast in safeguarding their personal information. We collect and store personal information provided by the User to enhance their experience on the Website. This information may include but is not limited to name, email, address, age, etc.
  7. b) In addition to personal information, the Website may also gather non-personal information such as IP addresses, browsing history, and demographic data to analyze user trends and preferences, thereby improving our services and tailoring them to meet User needs effectively.
  8. c) User consent is paramount in the collection of information pertaining to purchasing behavior and trends. We employ this data to refine our market strategies and enhance our product offerings, ensuring a seamless and personalized experience for our Users.
  9. d) User-generated content, including messages, reviews, and feedback, may be collected and stored indefinitely for dispute resolution and other lawful purposes. Transparency is paramount in our operations, and Users can rest assured that their contributions are valued and utilized responsibly.
  10. e) With User consent, the Company may compile User-related information into files/folders for organizational purposes, facilitating efficient data management and personalized service delivery.
  11. f) Certain activities on the Website require User registration and provision of valid personal information, which may be used for marketing purposes with User consent. We prioritize the privacy choices of our Users and ensure that their information is handled securely and ethically.
  12. g) Voluntary participation in online surveys may provide demographic insights used to enhance user experience and tailor our offerings to match User preferences.
  13. h) Users may be encouraged to write reviews for products/services, with the understanding that such contributions aid other Users in making informed decisions and contribute to the overall improvement of our services.
  14. i) The Company reserves the right to remove any User-generated content without notice. We are committed to maintaining a positive and respectful online community for all our Users.
  15. j) In accordance with our commitment to user privacy, we have implemented mechanisms to allow Users to opt-out of certain data collection practices, where feasible and permissible under applicable laws and regulations.
  16. Cookies
  17. a) Cookies are integral to enhancing the browsing experience on the Website. These small pieces of data stored on the User’s browser help remember User preferences and improve the functionality of the Website.
  18. b) Data collection devices such as cookies help analyze webpage flow and measure promotional effectiveness. Certain features may require cookie usage. Users have the option to accept or decline cookies through their browser settings.
  19. c) By utilizing cookies, we aim to provide a seamless and personalized browsing experience for our Users while ensuring transparency and control over their privacy preferences.
  20. Disclosure of Personal Information
  21. a) The Company may share personal information with affiliates and corporate entities for security and service improvement purposes, always ensuring adherence to strict privacy standards to safeguard User information.
  22. b) Personal information may be disclosed if required by law or to respond to legal processes or protect user rights. We are committed to complying with all applicable laws and regulations governing the protection of personal information.
  23. c) In the event of merger, acquisition, or reorganization, personal information may be shared with the involved entities. We will notify Users of any changes in ownership or control of their personal information and provide them with options to manage their privacy preferences.
  24. Security
  25. a) Transactions on the Website are encrypted to protect User information. We employ industry-standard security measures to safeguard User data against unauthorized access, disclosure, alteration, or destruction.
  26. b) The Company continuously evaluates and enhances its security protocols to adapt to evolving threats and ensure the utmost protection of User information.
  27. c) We regularly conduct security audits and assessments to identify and address vulnerabilities, thereby maintaining the integrity and confidentiality of User data.
  28. Third-Party Advertisements/Promotions
  29. a) Third-party advertising companies may utilize User information for customized advertisements. While the Website may contain links to external sites, User discretion is advised. We are not responsible for the privacy practices or content of these third-party websites.
  30. b) Transparency is paramount in our advertising practices, and we strive to provide Users with clear and concise information regarding third-party advertisements and promotions displayed on the Website.
  31. User’s Consent

By using the Website, Users consent to the collection and use of their information as outlined in this Policy. We respect the privacy choices of our Users and strive to maintain transparency in our data collection practices.

  1. Grievance Officer

For any grievances related to this Policy, Users may contact:

  1. Dispute Resolution and Jurisdiction

Disputes arising from this Policy will be resolved through mediation and arbitration, governed by Indian laws, with the Courts at Gurgaon, Haryana, having exclusive jurisdiction.

This Policy forms a binding agreement between Users and the Company.

For any queries or concerns regarding this Policy, please contact the Grievance Officer mentioned above.

Note: This Policy is subject to periodic updates. Users are advised to review it regularly.

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